Dobsonville Home Affairs

Last updated: 13 September 2026

The Department of Home Affairs (DHA) lists a Dobsonville office at the corner of Luthuli Street and Main Road, Dobsonville, 1863, phone 011 988 6872, on its Smart ID Card offices page. However, Dobsonville does not appear on DHA’s current Gauteng office contacts page, and the DHA page that once described the office is no longer online. We could not confirm the office’s current status or hours, so phone before you go.

If you cannot get through, the nearest offices on DHA’s current Gauteng list are Maponya Mall (Soweto), Soweto (Orlando West) and Roodepoort. Details were checked on 13 September 2026.

Official Contact Details

Office	Address	Phone	Where DHA lists it
Dobsonville	Cnr Luthuli Street and Main Road, Dobsonville, 1863	011 988 6872	Smart ID Card offices page (undated); not on current Gauteng contacts page
Maponya Mall (Soweto)	2127 Chris Hani Road, Klipspruit Ext 5, Soweto, 1809 (Shop 369, Thusong Service Centre, Maponya Mall)	011 938 3296	Current Gauteng contacts page
Soweto	Cnr Armitage and Khumalo Roads, Orlando West, Soweto, 1804	011 936 5666	Current Gauteng contacts page
Roodepoort	127 Albertina Sisulu Road, Technikon / Horizon View, Roodepoort, 1724	011 279 7300	Current Gauteng contacts page

DHA’s national contact centre (0800 60 11 90) can tell you which offices are operating and which offer smart ID cards and passports.

Address, Map & Directions

DHA gives the Dobsonville office address as the corner of Luthuli Street and Main Road. An archived copy of DHA’s own office page from 2019 (Wayback Machine) used the same corner and phone number and called it a small local office. Luthuli Street is also where the City of Johannesburg’s Dobsonville Customer Service Centre and Dobsonville Library are, so you can ask there for directions.

In your map app, search for “Luthuli Street and Main Road, Dobsonville”. For Maponya Mall, the office is in the Thusong Service Centre inside the mall on Chris Hani Road, Klipspruit.

Operating Hours

DHA does not publish separate hours for Dobsonville. In a July 2026 statement reported by SAnews, the department said offices usually close at 4pm on weekdays, and it extended hours to 6pm from 1 to 21 July 2026 for smart ID applications and collections. Arrive early, and phone first to check the office is open.

Online directories list Saturday hours for the Dobsonville office, but DHA has not confirmed these, so we do not repeat them.

Services Available

DHA’s archived 2019 page listed these services at Dobsonville: births, amendments, passports and identity documents. Its current Smart ID Card offices page includes Dobsonville. Services at small offices can change, so ask when you phone. Typical Home Affairs services are:

• Smart ID card applications and collections
• Passport applications and collections
• Birth registration and birth certificates
• Amendments to the population register, such as surname changes
• Marriage and death registration (check whether the office offers these)

The Branch Appointment Booking System (BABS) lets South African ID holders book a slot for smart ID and passport services at participating offices. DHA says people without internet access can still walk in. Smart IDs and passports can also be applied for online and processed at participating bank branches, although DHA’s Gauteng bank list does not include any branch in Soweto.

Documents or Requirements

Smart ID card

• First-time applicant (usually 16 or older): certified copy of the birth certificate, and a parent, informant or legal guardian must come along with a certified copy of their ID. Certified copies of death certificates are needed where a parent has died. First issue is free, according to DHA.
• Replacing a green ID book or smart ID: a copy of the old ID or an affidavit if it is lost, plus a marriage certificate or divorce decree if your status changed. DHA lists a fee of R140. Senior citizens aged 60 and older converting from a green ID book pay nothing.
• Temporary Identification Certificate: R70, valid for two months.

Birth registration

Register a birth within 30 days. Bring proof of birth from the hospital or clinic (form DHA 24/PB), or a witness affidavit if the child was not born at a health facility, and the parents’ IDs. The first birth certificate is free. A re-issued unabridged certificate costs R75.

Passport

You need a South African ID first. An ordinary 32-page adult passport costs R600 for a first issue, according to DHA, and takes about 13 working days.

Fees and rules are from DHA’s identity documents, birth certificates and passports pages. You can get copies certified free at a police station.

Emergency / Escalation Information

• Home Affairs Contact Centre: 0800 60 11 90 for general queries and office information.
• Smart ID card service queries (DHA head office): 076 810 8371.
• Births, marriages and deaths queries: 012 402 2264.
• Amendments: 012 402 2263.
• Lost or stolen ID: report it at a police station for an affidavit, then apply for a replacement. For crime in progress call SAPS on 10111.
• Fraud: Home Affairs services are only paid for at the office or through official online and bank channels. Do not pay anyone who offers to jump the queue.

Other Nearby Public Services

• Public Services in Dobsonville: all local government offices in one place
• Dobsonville Police Station: affidavits and free certification of copies
• Sassa Dobsonville: social grants, which often need a valid ID
• Dobsonville Municipality: City of Johannesburg customer service on Luthuli Street

Latest Official Source Update

On 13 September 2026 we checked DHA’s Gauteng office contacts page (which lists Maponya Mall, Soweto and Roodepoort but not Dobsonville), DHA’s Smart ID Card offices page (which lists Dobsonville), an archived 2019 copy of the former DHA Dobsonville office page, and DHA’s pages on IDs, births and passports. DHA’s Smart ID offices page is not dated. If you visit and find the office closed or moved, please let us know so we can update this page.